PBX.lu News Database
Short news cards for pbx.lu. Each row is a card: headline, one-line summary, original pbx.lu commentary, tags, and a link out to the source. Rendered as a gallery on /news.
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Cegecom has partnered with F3C Systems, alongside Luxcontrol, to build a full-cycle cybersecurity offering for Luxembourg companies: governance and compliance from Luxcontrol, secure connectivity from cegecom, and a 24/7 security operations centre from F3C Systems. Rather than businesses buying separate security tools, the three local firms package this as one offering, with pricing based on the number of assets monitored rather than data volume. For Greater Region SMEs, it is a concrete example of local providers combining to make enterprise-grade security more accessible and easier to budget for.
Publish
Sep 17, 2026
May 28, 2026
ITNation
itnation.lu
Published
Cegecom, Luxcontrol and F3C Systems combine to offer Luxembourg SMEs a full-cycle cybersecurity service.
pbx.lu Editorial
InTech and DEEP, two POST Group entities, are combining their expertise to help Luxembourg organisations adopt generative AI through sovereign platforms rather than foreign AI models. The pitch centres on data governance and treating AI as a tool that supports staff rather than replaces them. For Greater Region businesses weighing generative AI adoption, it is one more sign that data residency and vendor choice are becoming as important as the AI features themselves.
Publish
Sep 17, 2026
Jul 9, 2025
ITNation
itnation.lu
Published
InTech and DEEP combine forces to help Luxembourg organisations adopt generative AI on sovereign, compliant platforms.
pbx.lu Editorial
Proximus NXT argues that organisations are moving from experimenting with AI to embedding it in core business processes, and that this shift raises real questions about data sovereignty, infrastructure choices and integration with existing systems. Rather than one general-purpose model, the piece points to specialised AI agents working together and connecting to a company's own data as the more practical pattern. For Luxembourg and Greater Region businesses, the underlying message is that governance and a clear link to business outcomes matter as much as the AI technology itself.
Publish
Sep 17, 2026
Mar 17, 2026
ITNation
itnation.lu
Published
Proximus NXT on why embedding AI in business processes raises sovereignty and governance questions, not just technical ones.
pbx.lu Editorial
At a Golden-I Masterclass, Proximus NXT highlighted that while most Luxembourg organisations have already approved some generative AI tools for staff, many still cannot say exactly where that data travels once it leaves their systems. Data leakage came out as the top concern among the technology leaders in the room, ahead of other AI adoption risks. The session's central point for Greater Region businesses: sovereignty is not just an infrastructure choice, it needs an ongoing governance framework to actually hold up in practice.
Publish
Sep 17, 2026
Jun 3, 2026
ITNation
itnation.lu
Published
At a Golden-I Masterclass, Proximus NXT finds data leakage is Luxembourg leaders' top AI sovereignty concern.
pbx.lu Editorial
DIGORA, the French IT infrastructure firm POST Luxembourg Group folded into its telecom and ICT division a year earlier, has rebranded as DEEP. The move packages together AI, cloud sovereignty and cybersecurity services under one name, while keeping the underlying 110-person French team and existing client base intact. For Luxembourg and Greater Region readers, it is a useful marker of how POST Group is consolidating its digital services under a single brand rather than a set of separate acquisitions.
Publish
Sep 17, 2026
Jul 3, 2025
ITNation
itnation.lu
Published
DIGORA rebrands as DEEP, consolidating POST Luxembourg Group's AI, cloud and cybersecurity services under one name.
pbx.lu Editorial
POST Luxembourg Group, through DEEP and Editus with AINOS, has launched DEEP ONE, a programme that walks small and medium businesses through a digital needs assessment and then tailored solutions across telecoms, cloud, cybersecurity and online visibility. It is open to Luxembourg-based micro-enterprises and SMEs regardless of how far along they already are digitally. For the Greater Region's SME base, having a single structured entry point for digital transformation, rather than sourcing telecom, cloud and security separately, lowers the barrier to getting started.
Publish
Sep 17, 2026
Feb 6, 2026
Silicon Luxembourg
siliconluxembourg.lu
Published
POST Group launches DEEP ONE, a structured digitalisation support programme for Luxembourg SMEs.
pbx.lu Editorial
Business phone systems are picking up AI capabilities such as transcription, call summaries and conversation intelligence, and each of these carries a different level of regulatory risk under the EU AI Act. A summary tool and a system that scores employee performance are not the same category of risk, so a single AI policy for everything is not enough. For Luxembourg and Greater Region businesses adopting these tools, the practical requirement is technical controls and clear user permissions alongside the legal paperwork, not a policy document on its own.
Publish
Sep 16, 2026
Aug 21, 2026
ITNation
itnation.lu
Published
ITnation looks at how AI features in phone systems need clear technical and policy controls to meet EU AI Act rules.
pbx.lu Editorial
Proximus NXT has been picked as one of four suppliers on a six-year framework to provide sovereign cloud services to EU institutions, covering bodies from the European Commission to more than 70 agencies. The award underlines how sovereignty, meaning European-controlled infrastructure and reduced dependence on non-European providers, has become a formal procurement criterion rather than just a marketing angle. For Luxembourg, a hub for both telecom and EU institutional business, contracts like this reinforce the country's position in the European sovereign cloud market.
Publish
Sep 16, 2026
Apr 17, 2026
Other
thedots.lu
Published
Proximus NXT joins a six-year EU framework to supply sovereign cloud services to European institutions.
pbx.lu Editorial
DEEP, part of POST Group, and OVHcloud have formalised a partnership to run sovereign cloud infrastructure in Luxembourg, giving local enterprises a locally hosted alternative for sensitive data and workloads. The deal reflects a pattern also visible in more recent sovereign cloud moves from Proximus NXT: Luxembourg-based operators pairing with larger cloud vendors to offer data residency and protection from extraterritorial access. For the Greater Region, it adds another concrete option to the growing list of sovereign cloud providers active in the local market.
Publish
Sep 16, 2026
Apr 1, 2025
Other
thedots.lu
Published
DEEP and OVHcloud launch a sovereign cloud partnership to host Luxembourg business data locally.
pbx.lu Editorial
As AI features spread through business phone systems, from call transcription to sentiment analytics, they fall under the EU AI Act like any other AI deployment. For Luxembourg and Greater Region companies, that means knowing which AI functions are actually running inside their communications stack, and who is responsible for them, the provider or the business itself. Providers that can map their AI features against a clear governance and compliance picture make that assessment easier for customers navigating the AI Act's phased requirements.
Publish
Sep 16, 2026
Aug 25, 2026
Mixvoip
thedots.lu
Published
Mixvoip explains why AI features in phone systems now fall under EU AI Act governance and compliance requirements.
pbx.lu Editorial
LuxConnect closed 2025 with a record net profit, giving it more room to invest in digital infrastructure, including preparing its Bissen site for the MeluXina supercomputer and Luxembourg's AI Factory. For the Greater Region, this kind of reinvestment in local data center and connectivity capacity feeds directly into the infrastructure that underpins cloud PBX and other hosted communications services. It is also a useful data point on the broader financial health of Luxembourg's digital infrastructure sector.
Publish
Sep 16, 2026
Jun 15, 2026
Other
thedots.lu
Published
LuxConnect posts a record 2025 profit and reinvests it in data center and AI infrastructure projects in Luxembourg.
pbx.lu Editorial
Proximus NXT Luxembourg has added Microsoft's Azure Local Disconnected Operations to its sovereign cloud portfolio, letting organizations keep workloads running locally without a constant link back to the public cloud. For regulated businesses in Luxembourg and the Greater Region, that kind of local control over where data sits and how it is processed is becoming a standard requirement alongside cost and performance. It also reflects a wider trend among cloud and communications providers serving the region: building sovereignty options directly into infrastructure rather than treating it as an add-on.
Publish
Sep 16, 2026
May 20, 2026
Other
thedots.lu
Published
Proximus NXT adds Microsoft's disconnected Azure Local operations to its Luxembourg sovereign cloud offering.
pbx.lu Editorial
Missed calls during peak times or after hours are a common pain point for smaller businesses in Luxembourg and the Greater Region. AI call agents that connect over SIP to a cloud PBX can answer, qualify and route calls or take structured messages in several languages. This partnership reflects a wider trend of pairing conversational AI with business telephony to keep every enquiry covered.
Publish
Jul 9, 2026
Jun 4, 2026
Chronicle
chronicle.lu
Published
Mixvoip and Luxembourg startup Elora launch an AI call agent that answers calls, takes messages and creates tickets over SIP.
pbx.lu Editorial
Many Luxembourg organisations run on Microsoft Teams and want to use it for external calls without building their own voice infrastructure. Managed Direct Routing hides the session border controller and routing behind the operator, so IT teams only handle user setup inside Teams. Fast activation and clear operational ownership are key criteria when businesses choose how to add PSTN calling to Teams.
Publish
Jul 9, 2026
Jan 18, 2026
Other
openpr.com
Published
Mixvoip says its fully managed Direct Routing service can connect Microsoft Teams to the public phone network in under 15 minutes.
pbx.lu Editorial
Third-party directories list Mixvoip's Microsoft Teams integration alongside other Luxembourg VoIP providers, giving buyers a comparison starting point. Connecting Teams to the public phone network through a managed operator is a common requirement for local businesses. Independent listings like this can help decision-makers shortlist providers before contacting them directly.
Publish
Jul 9, 2026
Jul 9, 2026
Ensun.io
ensun.io
Published
A third-party B2B directory lists Mixvoip's Microsoft Teams integration and its managed Direct Routing option for connecting Teams to the phone network.
pbx.lu Editorial
Integrating a phone system directly with an ERP like Odoo lets Luxembourg businesses tie every call to the right customer record and automate follow-up. For sales and support teams in the Greater Region, that context can cut manual data entry and speed up response times. Native SIP integration and AI call summaries are becoming standard expectations when companies evaluate a cloud PBX.
Publish
Jul 9, 2026
Dec 15, 2025
OpenPR
openpr.com
Published
Mixvoip launches a cloud PBX for Odoo with native call integration, AI call summaries and real-time call data inside the ERP.
pbx.lu Editorial
Choosing how to connect Microsoft Teams to the phone network is a practical decision for Luxembourg IT buyers weighing flexibility against simplicity. Direct Routing gives more control over routing, carriers and cost, while Operator Connect centralises number management inside the Teams admin center. Knowing that both still require Microsoft licences and a telecom contract helps businesses compare real total cost rather than surface-level convenience.
Publish
Jul 9, 2026
Jan 5, 2026
Mixvoip
mixvoip.com
Published
Mixvoip compares Microsoft Teams Direct Routing and Operator Connect, arguing Direct Routing offers more flexibility and cost control.
pbx.lu Editorial
Mixvoip has extended its deal to run AI workloads on MeluXina, Luxembourg's national supercomputer operated by LuxProvide. The tie-up powers features such as call transcription, automatic summaries and sentiment analysis while keeping data processing inside European, GDPR-aligned infrastructure. For businesses handling sensitive communications, where AI models are trained and hosted is becoming as important as what those models can do.
Publish
Jul 9, 2026
Mar 16, 2026
Merkur.lu
merkur.lu
Published
Mixvoip renews its partnership with LuxProvide's MeluXina supercomputer to scale up secure, sovereign AI services for business communications.
pbx.lu Editorial
Voxbi 2 is a cloud phone platform developed and hosted in Luxembourg, aimed at regulated firms that need communications data to stay in-country. Features such as MiFID II-compliant recording, single sign-on and fixed-mobile convergence speak to a market shaped by compliance rules and cross-border commuting. For local businesses, sovereign hosting is becoming a practical selection criterion for a phone system rather than just a talking point.
Publish
Jul 9, 2026
Dec 9, 2025
Paperjam
en.paperjam.lu
Published
Mixvoip unveils Voxbi 2, a Luxembourg-hosted cloud telephony platform built for data sovereignty, cross-border mobility and tool integrations.
pbx.lu Editorial
MixAssistant is a managed service that answers calls, WhatsApp messages and live chats when staff are unavailable. For Luxembourg firms dealing with peak hours, lunch breaks and cross-border teams, an unanswered call often means a lost customer. Automated first-line response tools let smaller businesses stay reachable without adding front-desk headcount.
Publish
Jul 9, 2026
Apr 21, 2026
Agefi.lu
agefi.lu
Published
Mixvoip introduces MixAssistant, a fully managed digital assistant that handles phone calls, WhatsApp messages and live chats for businesses.
pbx.lu Editorial
Operator Connect lets organisations turn Microsoft Teams into their business phone system using a certified carrier, without extra hardware to run. A local operator offering it means Luxembourg numbers and in-country support for firms standardising on Teams for calls. The move fits a broader shift away from on-site PBX equipment toward cloud and Teams-native voice across the Greater Region.
Publish
Jul 9, 2026
Dec 19, 2025
Agefi.lu
agefi.lu
Published
Cegecom is the first local operator to bring Microsoft Teams Operator Connect to Luxembourg, adding certified calling with Luxembourg numbers directly inside Teams.
pbx.lu Editorial
The deal moves around 450 Luxembourg SMEs onto a larger local operator, with existing contracts and support staff carried over to limit disruption. Consolidation like this is steadily reducing the number of independent fixed-line providers serving businesses in the country. For companies, the practical questions during any such transfer are service continuity, contract terms and who to call when something breaks.
Publish
Jul 9, 2026
Jul 15, 2025
Paperjam
en.paperjam.lu
Published
Mixvoip has taken over Crossing Telecom's business customer base, its largest deal yet, reinforcing its number-two position in Luxembourg fixed telephony.
pbx.lu Editorial
Dating from 2007, this agreement made Cegecom the main fixed-telephony partner for Crossing Telecom, carrying its customers' calls off the historic operator's network. It reflects an early phase of competition among alternative operators that still shapes business telephony in Luxembourg. Seen next to more recent changes around Crossing Telecom, it shows how customer bases in this market pass between providers over time.
Publish
Jul 9, 2026
May 1, 2007
Agefi.lu
agefi.lu
Published
Cegecom and Crossing Telecom signed a partnership to route Crossing Telecom's fixed calls over Cegecom's switch, bypassing the incumbent operator.
pbx.lu Editorial
This partnership pairs a Luxembourg telecom provider's Cloud PBX with conversational AI so inbound calls can be answered, qualified and routed automatically, even outside office hours. For smaller Luxembourg and Greater Region businesses, missed calls are lost opportunities, and an AI answering layer bolted onto an existing phone system offers a way to stay reachable without adding staff. Because the calls stay inside a SIP-integrated European platform, data handling remains subject to EU privacy rules.
Publish
Jul 9, 2026
Jun 3, 2026
Merkur.lu
merkur.lu
Published
Mixvoip and Elora partner to add conversational AI receptionists to Cloud PBX, answering and routing inbound calls around the clock through native SIP.
pbx.lu Editorial
This is Mixvoip's own account of moving from challenger to Luxembourg's second largest fixed-line telephony provider, now handling over ten percent of national fixed-line traffic once wholesale is included. It reflects a wider shift across the Greater Region toward independent operators that control their own infrastructure rather than reselling legacy networks. For business readers, it is a useful signal that alternatives to the historical incumbents have reached real operational scale.
Publish
Jul 9, 2026
Feb 2, 2026
Mixvoip
mixvoip.com
Published
Mixvoip reports it has grown into Luxembourg's second largest fixed-line telephony provider, built on business VoIP, SIP and managed Teams direct routing.
pbx.lu Editorial
As Microsoft Teams becomes the default workplace hub for many Luxembourg businesses, how voice calling is wired into it becomes a real architectural decision. Direct routing keeps call routing, redundancy and data location under the organisation's own control, while operator connect centralises setup inside Teams but still ties billing and contracts to an operator. For firms bound by European compliance rules, understanding that trade-off matters before committing a phone system to Teams.
Publish
Jul 9, 2026
Mar 9, 2026
Paperjam
en.paperjam.lu
Published
Mixvoip makes the case for Microsoft Teams direct routing over operator connect, citing greater control over infrastructure, routing and resilience.
pbx.lu Editorial
Mixvoip has teamed up with insurer Foyer, through Equidem, to launch the Mixvoip Cyber Suite, presented as Luxembourg's first offer to combine operational cyber-assistance with professional cyber-insurance. It pairs a round-the-clock emergency hotline and on-site response with cover for the financial costs that follow an incident. For Luxembourg businesses and public bodies facing rising attack volumes, bundling fast technical response and insurance in one contract narrows the gap between detecting a breach and paying to recover from it.
Publish
Jul 9, 2026
May 28, 2026
PRLog
solutions-magazine.com
Published
Mixvoip and Foyer partner Equidem launch a Luxembourg offering combining emergency cyber-assistance with professional cyber-insurance for businesses.
pbx.lu Editorial
Mixvoip is positioning itself as an integration partner for Microsoft Teams telephony, linking Teams to the public phone network through certified session border controllers and Direct Routing. The approach lets organisations keep legacy SIP devices such as door phones and intercoms, and port numbers across more than 25 countries. For companies in Luxembourg and Belgium standardising on Teams, having a local operator handle the telecom side can simplify a project that often stretches internal IT teams.
Publish
Jul 9, 2026
Dec 21, 2025
PRLog
prlog.org
Published
Mixvoip expands its Microsoft Teams telephony services, using Direct Routing and certified SBCs to turn Teams into a full business phone system.
pbx.lu Editorial
Mixvoip is extending its use of Luxembourg's MeluXina supercomputer to build AI features for business communications, including call transcription, automatic summaries and sentiment analysis. Running these models on European infrastructure lets the provider keep control over where customer data is processed and stored, in line with GDPR. For regulated organisations in the Greater Region, that data-sovereignty angle can matter as much as the AI features when choosing a communications platform.
Publish
Jul 9, 2026
Mar 18, 2026
Solutions magazine
solutions-magazine.com
Published
Mixvoip renews its MeluXina supercomputer partnership to turn in-house AI such as call transcription and summaries into sovereign business services.
pbx.lu Editorial
Connecting Microsoft Teams to the public phone network can be done through Operator Connect or Direct Routing, and the choice shapes how much control a business keeps over its call routing and infrastructure. For companies in Luxembourg and the Greater Region, Direct Routing keeps telephony architecture, data location, and redundancy strategy in the operator's hands rather than fixed to a predefined model. That control matters most where regulatory compliance and call resilience are non-negotiable, such as regulated finance and public-sector work. Pairing Teams with a second network path or mobile failover keeps communication running when a single link goes down.
Publish
Jul 9, 2026
Mar 6, 2026
Silicon Luxembourg
siliconluxembourg.lu
Published
Mixvoip's Patrick Berg argues that Direct Routing gives businesses more control over Microsoft Teams telephony than Operator Connect.
pbx.lu Editorial
Operator Connect lets a local carrier plug certified voice services directly into Microsoft Teams, so businesses can keep Luxembourg numbers while calling from the Teams app they already use. Cegecom being first to market signals that Teams-based telephony is becoming a mainstream option for Luxembourg companies alongside traditional PBX and SIP. For decision-makers, the choice now often comes down to how a provider handles number portability, call quality, and local support rather than the underlying technology.
Publish
Jul 9, 2026
Jan 16, 2026
Paperjam
en.paperjam.lu
Published
Cegecom becomes the first Luxembourg operator to offer Microsoft Teams Operator Connect, adding certified Teams calling with local numbers.
pbx.lu Editorial
A national outage on the incumbent's fixed and mobile network interrupted services for businesses across Luxembourg, and for a time cut access to emergency numbers. Incidents like this are why resilience features, such as automatic failover to a second network or to mobile, matter when choosing a phone system. Providers that layer over more than one backbone can keep calls running when a single operator's network fails.
Publish
Jul 7, 2026
Jul 24, 2025
RTL
today.rtl.lu
Published
Post Luxembourg attributes a nationwide network outage to a technical incident affecting fixed and mobile services.
pbx.lu Editorial
Your phone system is becoming part of your AI governance strategy
Sep 16, 2026
Mixvoip
AI is moving into the business phone system. Companies should know exactly where.
Sep 16, 2026
ITNation
Mixvoip: Microsoft Teams
Jul 9, 2026
Ensun.io
Record net result in 2025 enables LuxConnect to accelerate investments in digital and sustainable infrastructure
Sep 16, 2026
Other
Luxembourg Tech Firms Launch AI-Powered Call-Handling Solution
Jul 9, 2026
Chronicle
AI Sovereignty Emerges as a Strategic Imperative for Luxembourg Organisations
Sep 17, 2026
ITNation
Partenariat entre Mixvoip et Elora
Jul 9, 2026
Merkur.lu
cegecom complète son écosystème « Made in Luxembourg » avec F3C Systems
Sep 17, 2026
ITNation
Mixvoip Cyber Suite : assistance opérationnelle et assurance
Jul 9, 2026
PRLog
Proximus NXT Luxembourg accelerates cloud sovereignty with Microsoft through Azure Local Disconnected Operations
Sep 16, 2026
Other
MixAssistant : l'assistant digital qui répond quand vos équipes ne peuvent pas
Jul 9, 2026
Agefi.lu
Proximus NXT selected as a sovereign cloud provider for European institutions
Sep 16, 2026
Other
Mixvoip, AI with full control
Jul 9, 2026
Solutions magazine
Bien intégrer l'IA au cœur des processus métiers
Sep 17, 2026
ITNation
Mixvoip renouvelle son partenariat avec MeluXina pour faire monter en puissance ses services IA
Jul 9, 2026
Merkur.lu
Microsoft Teams: betting on direct routing
Jul 9, 2026
Paperjam
Microsoft Teams In 2026: Why Direct Routing Is The Smart Choice
Jul 9, 2026
Silicon Luxembourg
POST Group Launches SME Digitalisation Support
Sep 17, 2026
Silicon Luxembourg
From challenger to leader 2026
Jul 9, 2026
Mixvoip
Microsoft Teams telephony in 2026: Mixvoip enables Direct Routing in under 15 minutes
Jul 9, 2026
Other
Cegecom launches Operator Connect in Luxembourg
Jul 9, 2026
Paperjam
Microsoft Teams Direct Routing vs Operator Connect in 2026
Jul 9, 2026
Mixvoip
Mixvoip reinforces its Microsoft Teams telephony expertise in Luxembourg and Belgium
Jul 9, 2026
PRLog
cegecom lance Microsoft Teams Operator Connect au Luxembourg
Jul 9, 2026
Agefi.lu
The most advanced Odoo phone system: Mixvoip introduces its cloud PBX
Jul 9, 2026
OpenPR
Voxbi 2: Luxembourg cloud telephony by Mixvoip
Jul 9, 2026
Paperjam
Post Luxembourg blames “technical incident” for network outage
Jul 7, 2026
RTL
Mixvoip acquires Crossing Telecom's customers
Jul 9, 2026
Paperjam
IA générative : un enjeu stratégique, des expertises combinées
Sep 17, 2026
ITNation
Une nouvelle identité pour une nouvelle ambition : DIGORA devient DEEP
Sep 17, 2026
ITNation
Cloud souverain : lancement officiel d'un partenariat stratégique entre DEEP et OVHcloud pour renforcer l'autonomie stratégique européenne
Sep 16, 2026
Other
Union entre Cegecom et Crossing Telecom
Jul 9, 2026
Agefi.lu