📞 Voxbi is a managed Cloud PBX service operated by Mixvoip SA, a Luxembourg-based telecommunications provider. It targets businesses from 5 to several thousand users across Luxembourg and the Greater Region. This site, pbx.lu, is an educational resource published by the same operator. This page presents Voxbi alongside market alternatives so you can compare with full context.
This page covers what Voxbi offers, how it positions against other Cloud PBX options, and what to consider when evaluating it for your business.
At a Glance
Criteria | Voxbi | Typical market |
Pricing | Published | Quote-based |
ISP lock-in | None | Often required |
Data centre | Luxembourg | Varies |
ILR regulated | Yes | Not always |
Numbers | LU, BE, DE, FR+ | Varies |
Contract | Flexible | 12-24 months |
Detailed Comparison
⚙️ Setup and Onboarding
Voxbi is a fully managed service. Mixvoip handles configuration, number porting, and hardware provisioning. Businesses do not need in-house IT expertise to deploy or manage the system. Most deployments are completed within a few business days.
Many competitor PBX vendors, such as 3CX or Innovaphone, require a separate SIP trunk provider, server hosting, and technical setup. Global UCaaS platforms such as RingCentral or 8x8 offer similar managed setups but operate from data centres outside Luxembourg.
💶 Pricing Transparency
Voxbi publishes its pricing on voxbi.com. This allows businesses to calculate costs before contacting sales. Most Luxembourg service providers, including Tango, DEEP, and Post Telecom, do not publish Cloud PBX prices and require a sales consultation.
Global platforms vary: RingCentral and 8x8 publish pricing, though it is often listed in USD and excludes local number costs. Sipgate and Easybell publish pricing but focus on the German market.
Voxbi | Most LU operators | |
Price online | Yes | No |
🌍 Geographic Coverage
Voxbi supplies phone numbers in Luxembourg, Belgium, Germany, France, and several other countries. All numbers are managed through Mixvoip, which is licensed by the ILR (Institut Luxembourgeois de Régulation) as an electronic communications operator in Luxembourg.
This matters for businesses with offices or staff across the Greater Region. A single provider can manage all numbers on one invoice, rather than using one operator per country.
🔌 ISP Independence
Voxbi works on any internet connection. It does not require a Mixvoip internet line. This contrasts with some Luxembourg operators: Tango's MyBusiness PBX requires a Tango internet subscription, and DEEP's ConnectedOffice is bundled with DEEP connectivity products.
Businesses that already have a preferred internet provider can add Voxbi without switching.
🛡️ Local Presence and Compliance
Voxbi is operated from Luxembourg data centres. Call data does not transit US or UK infrastructure by default. Mixvoip is ILR-regulated, which means it operates under Luxembourg and EU telecommunications law.
Global platforms such as Cisco Webex, Microsoft Teams Phone, and RingCentral typically process call data through US or European cloud regions. For businesses with data residency requirements, local hosting is worth verifying with any provider before signing a contract.
📋 Feature Coverage
Voxbi includes call recording, call cascade and sequential ringing, call pickup groups, desktop softphone for PC and Mac, fixed-mobile convergence, right to disconnect, Active Directory and SSO, advanced analytics, multi-site support, call commenting, smart call routing, and multicast paging.
Team messaging, CRM integrations, and API access are available: check voxbi.com for current details, as these expand regularly. Hardware IP phones from major manufacturers are supported alongside software-only deployments.
Frequently Asked Questions
Is pbx.lu operated by Voxbi?
pbx.lu is an educational resource published by Mixvoip SA, the same company that operates Voxbi. The site aims to help businesses understand Cloud PBX regardless of which provider they choose. All competitor information is based on publicly available data.
Do I need Mixvoip internet to use Voxbi?
No. Voxbi works on any business internet connection. You do not need to be a Mixvoip internet customer to use the Cloud PBX service.
Can I keep my existing phone numbers if I switch to Voxbi?
Yes. Number portability is available for most Luxembourg, Belgian, German, and French numbers. Mixvoip handles the porting process. Transfer timelines vary by country and current operator.
What size of business is Voxbi suited for?
Voxbi is available from 5 users upward. Current customers include SMEs, healthcare providers, financial services companies, and public administrations. Multi-site deployments are supported.
Where can I see current Voxbi pricing?
Pricing is published at voxbi.com. It is listed in euros and covers per-user subscription costs. Hardware and number costs are listed separately.
📅 Ready to explore Cloud PBX for your business?
Start with the provider comparisons or feature guides. If you want expert help, book a short call with a consultant.
Compare Other Providers
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