📞 Voxbi: transparent Cloud PBX from a Luxembourg operator
A fully managed Cloud PBX service operated by Mixvoip SA, the company that publishes this site. Voxbi runs on Luxembourg infrastructure, works with any internet provider, and publishes its prices. This page presents it alongside market alternatives so you can compare with full context.
⏱ 6 min read · 🇱🇺 Local provider · 📅 Updated April 2026 · 🔗 voxbi.com
🏢 Who Voxbi is
Voxbi is the Cloud PBX product of Mixvoip SA, a Luxembourg telecom operator founded in 2008, licensed by the ILR, and running its own core network from Luxembourg data centres. Mixvoip operates pbx.lu as an educational site — that relationship is disclosed openly throughout.
Because Voxbi runs on the Mixvoip network, voice traffic, numbers, and support all sit under one Luxembourg-regulated entity. GDPR is applied locally. The product targets businesses from 5 users upward, including SMEs, multi-site operations, healthcare, financial services, and public administrations.
📦 What Voxbi offers
A fully managed Cloud PBX with everything needed to run a modern business phone system. No server on premise, no separate SIP trunk contract, no tickets bouncing between operator and software vendor.
📞 Core calling features
Auto-attendant (IVR), call queues, call cascade and sequential ringing, call pickup groups, smart call routing, and call commenting. Multicast paging for announcement use cases.
🎙️ Call recording and analytics
Server-side call recording with GDPR-compliant retention controls. Advanced analytics and live dashboards for call volume, queue performance, and response times.
📱 Devices and clients
Desktop softphone for PC and Mac, mobile app for iOS and Android, and support for desk phones from Yealink, Snom, and other major manufacturers. All three work over any internet connection.
🔗 Integrations
Microsoft Teams integration, Active Directory and Single Sign-On, CRM connectors, API access, and Odoo integration. Integration catalogue expands regularly — check voxbi.com for the current list.
⚖️ Quick compare with two local rivals
Voxbi is a local Luxembourg Cloud PBX product. This page compares it against two other local operators, selected at random from the same category.
📞 Voxbi
Local operator · this page
You are here
ILR-regulated: ✅ via Mixvoip
Public pricing: ✅
ISP independence: ✅ any ISP
Greater Region numbers: LU, BE, DE, FR
Contract flexibility: ✅ no long lock-in
Support languages: 4
🔗 Cegecom
Local operator
ILR-regulated: ✅
Public pricing: ❌ quote only
ISP independence: ⚠️ often bundled
Greater Region numbers: LU, BE, DE
Contract flexibility: ⚠️ typical 12–36 mo
Support languages: 3
🏢 Tango
Local operator
🔗 tango.lu
ILR-regulated: ✅
Public pricing: ❌ quote only
ISP independence: ⚠️ Tango only
Greater Region numbers: LU mainly
Contract flexibility: ⚠️ typical 12–24 mo
Support languages: 3
Comparison reflects public information. Sources linked from each provider page. Not a ranking.
👥 Typical client profiles
Based on the businesses Voxbi serves most often.
🏬 SMEs with 5 to 250 employees
Want a fully managed Cloud PBX with local support and no in-house IT. Voxbi handles configuration, number porting, and hardware.
🌍 Multi-site businesses across the Greater Region
Offices in LU, BE, DE, FR. One provider, one invoice, numbers in all four countries managed from a single account.
🏥 Healthcare, financial services, and public administration
Regulated sectors that require Luxembourg data residency and ILR-regulated voice. Voxbi traffic stays on Luxembourg infrastructure by default.
🏢 Businesses switching from legacy ISDN
The ISDN phase-out forces a migration. Voxbi is positioned as a replacement that keeps existing numbers and adds mobile and softphone from day one.
🎯 Where Voxbi stands apart
Three positioning points that the comparison table above does not fully capture.
💶 Transparent published pricing
Prices are listed in euros on voxbi.com, separately for subscription, hardware, and numbers. Most Luxembourg operators require a sales consultation before revealing a price. Voxbi lets buyers scope costs first.
🔁 ISP independence with coaxial backup option
Voxbi works on any internet connection. Businesses that need redundancy can add a coaxial backup path over Eltrona's cable network, delivered by the parent operator Mixvoip. This backup is physically independent from fibre infrastructure.
📋 Fully managed, not self-service
Mixvoip handles setup, number porting, and hardware provisioning. Deployments typically complete in a few business days. Businesses without in-house IT get a working phone system without building telecom expertise.
📚 Terms you can look up
Not sure what something on this page means? The pbx.lu glossary explains each in plain language.
🧩 Decision tree
Two honest recommendations based on business profile.
✅ Choose Voxbi if
- You want published pricing you can compare before talking to sales
- You need a single provider covering LU, BE, DE, and FR
- You have 5 or more users
- You want local multilingual support
- You want a fully managed service, not a product to deploy yourself
🟡 Look elsewhere if
- You have 1 to 3 users and need the simplest possible setup
- You have strong in-house IT and prefer self-hosted
- You are deeply embedded in Microsoft 365 and want Teams-native calling
- You only need basic call forwarding without analytics or integrations
- You want to own the hardware and run it yourself
🔎 Other providers worth considering
If Voxbi is not quite the right fit, these are the logical next pages to check.
Same category · other Luxembourg operators
Different category · vendors and platforms
❓ Common questions
Is pbx.lu operated by Voxbi?
pbx.lu is published by Mixvoip SA, the same company that operates Voxbi. The site aims to help businesses understand Cloud PBX regardless of which provider they choose. All competitor information is based on publicly available data, and this relationship is disclosed on every page.
Do I need Mixvoip internet to use Voxbi?
No. Voxbi works on any business internet connection. You do not need to be a Mixvoip internet customer to use the Cloud PBX service. You can add redundancy later via a separate coaxial backup path if needed.
Can I keep my existing phone numbers if I switch to Voxbi?
Yes. Number portability is available for most Luxembourg, Belgian, German, and French numbers. Mixvoip handles the porting process. Transfer timelines vary by country and current operator.
What size of business is Voxbi suited for?
Voxbi is available from 5 users upward. Current customers include SMEs, healthcare providers, financial services companies, and public administrations. Multi-site deployments are supported.
Where can I see current Voxbi pricing?
Pricing is published at voxbi.com in euros. Subscription, hardware, and number costs are listed separately. There are no hidden setup fees disclosed only after a quote.
How long does Voxbi take to deploy?
Most deployments are completed within a few business days. Number porting from another operator can extend this timeline depending on the origin country and current provider. Mixvoip manages the process end to end.
📎 Explore next on pbx.lu
📦 Features
14+ feature deep-dives: call recording, analytics, AI transcription, mobile app, Microsoft Teams integration, and more.
💼 Use cases
Cloud PBX applied to retail, logistics, finance, public sector, and IT companies.
📍 Next steps
📅 Ready to explore Cloud PBX for your business?
Start with the provider comparisons or feature guides. If you want independent advice, a short consultation narrows the 18 providers down to what fits you.