📞 Voxbi: transparent Cloud PBX from a Luxembourg operator
A cloud PBX from Luxembourg, sold as a self-service line (Voxbi One) and a fully managed line (Voxbi Managed). Voxbi works with any internet provider, is hosted in the EU and publishes its prices. This page presents it alongside market alternatives so you can compare with full context.
⏱ 7 min read · 🇱🇺 Local provider · 📅 Updated October 2026 · 🔗 voxbi.com
🏢 Who Voxbi is
Voxbi is a cloud PBX operated by Voxbi SA, a Luxembourg company in the same group as Mixvoip SA. Mixvoip, a telecom operator founded in 2008 and authorised by the ILR, provides the telephony services and phone numbers behind Voxbi. Mixvoip holds ISO 27001 certification, with certificates published for Belgium, Germany and Luxembourg.
The service is hosted in the EU. Voxbi Free covers teams of up to three users, and the paid plans have no user minimum. The product targets SMEs, multi-site operations, healthcare, financial services and public administrations.
📦 What Voxbi offers
Everything needed to run a business phone system, with no server on site. On Voxbi One you set it up yourself in a web panel. On Voxbi Managed the Voxbi team sets it up and runs it, with phone support and an availability commitment.
📞 Core calling features
Auto-attendant (IVR), call queues with ring policies (ring all, round robin, fewest calls, longest idle), call pickup, smart call routing, time-based routing and call commenting. Multicast paging for announcements.
🎙️ Call recording and analytics
Server-side call recording with GDPR-compliant retention controls. Advanced analytics and live dashboards for call volume, queue performance and response times. Recorded calls can get an AI transcript and summary, processed in EU data centres. Every recorded call is covered on Voxbi Plus AI.
📱 Devices and clients
Native apps for Windows, macOS, iOS and Android, plus a browser app. Desk phones from Yealink, Gigaset and other SIP makers. All of them work over any internet connection.
🔗 Integrations
Microsoft Teams (+€50 a month on Voxbi One, included from Managed Professional), Active Directory, single sign-on (from Managed Business), Microsoft 365, API access and a provider-built Odoo module. Check voxbi.com for the current list.
💶 Plans and prices
Voxbi publishes its prices on voxbi.com/pricing. All prices exclude VAT and were checked in October 2026. Calls are billed per minute unless you choose a Managed plan with unlimited calls.
Line | Plan | Price per month | What stands out |
Voxbi One | Free | €0 | Up to 3 users, 2 numbers, €0.70 call credit |
Voxbi One | Starter | €1.20 per user | Basic self-service phone system |
Voxbi One | Plus | €2.90 per user | Odoo, Microsoft 365, API, live dashboards |
Voxbi One | Plus AI | €3.10 per user | Every recorded call transcribed and summarised |
Voxbi One | Channel | €14.50 per channel, minimum 3 | Priced per simultaneous call, not per user |
Voxbi Managed | Essential to Enterprise | €5.20 to €17.10 per user, or €11.60 to €23.50 with unlimited calls | Phone support and an SLA with downtime credits |
Through Mixvoip, Voxbi offers numbers in 23 countries, including Luxembourg, Belgium, Germany and France. On Voxbi One, a number costs €2.00 a month. On Voxbi Managed, numbers cost €3.30 to €8.90 a month, depending on the plan. Voxbi One includes email support only.
🟣 Voxbi and Odoo
Voxbi has its own Odoo module, built and maintained by the provider and listed on the Odoo Apps Store. Voxbi connects it to the customer's Odoo from its own admin panel, so nobody installs anything by hand. Voxbi states that it supports Odoo 16, 17, 18 and 19, on Odoo Online, Odoo.sh and self-hosted servers, Community included. Its phone runs in the browser over WebRTC, and a Voxbi module links it to Odoo.
Once connected, each call is logged on the right Odoo contact with its time, duration, direction and the person who handled it. The caller's record shows while the phone rings. Recorded calls also get a transcript and a short summary on the record: every recorded call on Plus AI, and up to 15 summaries a month on Plus and Channel. Calls made in the Voxbi mobile app are logged the same way.
The Odoo integration is part of Voxbi Plus, Plus AI and Channel at no extra cost, and it is available on Voxbi Managed from Professional. It is not part of Voxbi Free, Starter or Managed Essential. Mixvoip is a gold sponsor of the Odoo Community Association.
Voxbi is not one of the three providers that Odoo verifies in its own documentation (Axivox, DIDWW and OnSIP). To see how the routes into Odoo differ, read Odoo and telephony and Odoo integration.
⚖️ Quick compare with two local rivals
Voxbi is a local Luxembourg cloud PBX product. This page compares it with two other Luxembourg operators that also sell a cloud PBX.
📞 Voxbi
Local operator · this page
You are here
ILR-regulated: ✅ via Mixvoip
Public pricing: ✅
ISP independence: ✅ any ISP
Greater Region numbers: LU, BE, DE, FR
Contract flexibility: ℹ️ see current terms on voxbi.com
Support languages: 4
🔗 Cegecom
Local operator
ILR-regulated: ✅
Public pricing: ❌ quote only
ISP independence: ⚠️ often bundled
Greater Region numbers: LU, BE, DE
Contract flexibility: ⚠️ typical 12–36 mo
Support languages: 3
🏢 Tango
Local operator
🔗 tango.lu
ILR-regulated: ✅
Public pricing: ❌ quote only
ISP independence: ⚠️ Tango only
Greater Region numbers: LU mainly
Contract flexibility: ⚠️ typical 12–24 mo
Support languages: 3
Comparison reflects public information. Sources linked from each provider page. Not a ranking.
👥 Typical client profiles
Based on the businesses Voxbi serves most often.
🏬 SMEs of any size
Voxbi Free suits very small teams, Voxbi One suits teams that can run the system themselves, and Voxbi Managed suits teams without in-house IT, where Voxbi handles setup and porting.
🌍 Multi-site businesses across the Greater Region
Offices in LU, BE, DE, FR. One provider, one invoice, numbers in all four countries managed from a single account.
🏥 Healthcare, financial services, and public administration
Regulated sectors that need EU data residency and a regulated operator behind the voice service. Calls, recordings and AI transcripts stay in EU data centres.
🏢 Businesses switching from legacy ISDN
The ISDN phase-out forces a migration. Voxbi is positioned as a replacement that keeps existing numbers and adds mobile and softphone from day one.
🟣 Odoo users
Teams that run Odoo and want calls, transcripts and summaries on the contact record, with the module set up from the provider side.
🎯 Where Voxbi stands apart
Three positioning points that the comparison table above does not fully capture.
💶 Transparent published pricing
Prices are listed in euros on voxbi.com, separately for subscriptions, numbers and calls, with a downloadable rate card. Most Luxembourg operators require a sales consultation before revealing a price. Voxbi lets buyers scope costs first.
🔁 ISP independence with coaxial backup option
Voxbi works on any internet connection. Businesses that need redundancy can add a coaxial backup path over Eltrona's cable network, delivered by the parent operator Mixvoip. This backup is physically independent from fibre infrastructure.
📋 Self-service or fully managed
Voxbi One lets a team set up the system itself in a web panel, from €1.20 per user. Voxbi Managed adds setup by the Voxbi team, phone support, PBX monitoring and an availability commitment with downtime credits.
📚 Terms you can look up
Not sure what something on this page means? The pbx.lu glossary explains each in plain language.
🧩 Decision tree
Two honest recommendations based on business profile.
✅ Choose Voxbi if
- You want published pricing you can compare before talking to sales
- You need a single provider covering LU, BE, DE and FR
- You want local multilingual support
- You want to choose between running it yourself and having it run for you
- You run Odoo and want call transcripts and summaries on the contact record, with the module set up for you
🟡 Look elsewhere if
- You have strong in-house IT and prefer self-hosted
- You want to make every call inside Microsoft Teams, with no separate phone app
- You only need basic call forwarding without analytics or integrations
- You want to own the hardware and run it yourself
- You want the provider listed in Odoo's own documentation, or billing with no fee per user
🔎 Other providers worth considering
If Voxbi is not quite the right fit, these are the logical next pages to check.
Same category · other Luxembourg operators
For Odoo users
🟣 Odoo and telephony
How the routes into Odoo differ, and which providers connect to it
Different category · vendors and platforms
❓ Common questions
Does Voxbi work with Odoo?
Yes. Voxbi has its own Odoo module for Odoo 16 to 19. It is part of Voxbi Plus, Plus AI and Channel, and available on Voxbi Managed from Professional. Recorded calls can get a transcript and summary on the Odoo record.
Where are Voxbi calls and AI transcripts processed?
In EU data centres, under GDPR and the EU AI Act, according to Voxbi.
Do I need Mixvoip internet to use Voxbi?
No. Voxbi works on any business internet connection. You do not need to be a Mixvoip internet customer to use the Cloud PBX service. You can add redundancy later via a separate coaxial backup path if needed.
Can I keep my existing phone numbers if I switch to Voxbi?
Yes. Number portability is available for most Luxembourg, Belgian, German, and French numbers. Mixvoip handles the porting process. Transfer timelines vary by country and current operator.
What size of business is Voxbi suited for?
Any size. Voxbi Free covers up to three users, and the paid plans have no user minimum. Voxbi targets SMEs, multi-site businesses and regulated sectors such as healthcare and finance.
Where can I see current Voxbi pricing?
On voxbi.com/pricing, in euros and excluding VAT. Subscriptions, numbers and per-minute call rates are listed separately, with a downloadable rate card.
How long does Voxbi take to deploy?
On Voxbi One you set it up yourself in a web panel, and the free trial starts without a card. On Voxbi Managed, the Voxbi team handles setup. Number porting can take longer, depending on the country and the current operator.
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📍 Next steps
📅 Ready to explore Cloud PBX for your business?
If you want a second opinion, a short consultation can narrow the providers and platforms in our directory down to the options that best fit your requirements.
📚 Sources
Sources, read October 2026: Voxbi pricing, Voxbi Odoo integration, Voxbi AI, Voxbi features, Voxbi downloads, Odoo Apps Store listing, Mixvoip number list, Mixvoip accreditations, Mixvoip Eltrona backup.